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Activity 2.2.1 Tool 1.4 User Profiles

Workbench User Profiles / Personas by frequency-of-use based segmentation

Daily Tasks Anywhere/As Needed Personas Field/Often Personas   Lab/Always Personas  
  AdHoc Contributor Research Stakeholder Data Collector Data Analyst Plant Geneticist Project Manager
  Various, Lab, Meeting or Office work. Login only when needed Various, home, and office work. Updates as a support function of other processes. Various, the research process is not his primary job, but it is a support function of the daily routine. Various research tasks including data entry entry Constantly updates files ReportingTrackingData entryResearch ReportingTrackingOversightOccasionally research
Institution Size/ Job Title Manager, Research Scientist Large Institution, Small Institution / Title: Manager, Research Scientist, Consultant, employee. Medium to Large Institution / Title: Research Administrator Small Institution, Medium Institution , Large Institution Title: Data Entry Preparer, Statistician Large Institution, Medium Institution / Title: Research Scientist, Consultant, employee. Medium InstitutionLarge Institution
Login / Use Volume 1 or less logins per week 2 - 10 logins per week 100 - 1500 data entries per week 100 - 300 data entries per week 5 - 50 logins per week Review 1-10 projects per week
GCP Systems Used ReportsWikiMay also be a Workbench registered user ReportsEmail SystemGCP Workbench Email SystemMay use GCP Workbench for higher volumes Email SystemMay use GCP Workbench for higher volumes Email SystemGCP Workbench Uses GCP Workbench for tracking.
Frequency Sporadically 5 % of the day spent on the system Regular User, 15% of the day spent on the GCP projects Frequent User, 30% of the day spent on GCP projects Full time user, 60% to 80% of the day spent on the system Full time job10% of the day spent on the GCP Workbench
Environment Home Computer, institution office, may not have internet access. May be interrupted during the data review process. Home computer or office environment.Interrupted very often during the process due to multiple tasking and other affairs. Office or in the fieldInterrupted often during the process due to the nature of the job. May operate a data processing workstation in an research facilityOccasionally interrupted during the data analysis process. Research centerRarely Interrupted Research centerMulti-tasking during review and process
Key Needs Since Workbench research is not his main activity and may or may not have previous experience, this user requires a clear, easy to follow process. An easy to use support or help system, contextual if possible Since research is not his main activity, this user requires a quick and easy to follow process on line or at the institution's office. Organized process with some level of flexibility. Easy access to supporting functions. Shortcuts to functions and features used often. Fewer steps to accomplish common tasks. Data entry alerts as early as possible in the process. An efficient help system. Easy to use reporting or easy to use export utility to reconcile data Quick Support Features to improve efficiencyDatabase IntegrationShortcuts to most used processes. A structured interface that guides through simple processes. Efficiency Features.Flexibility to approach the process.Intuitive ways to handle complex processes and data entries.Database IntegrationEasy to use reportingExport utility to reconcile dataResearch data Import/Export A structured interface that steps the user through the process.Well defined processes.Easy access to key functions and processes.Easy to use reporting Data export utilities to reconcile dataUser Definable Reports.Maximum support from GCP service
Role Description Review research progress only when needed Updates on documents and/or research status on a daily basis. Collects data for entry into the research system. Research may be one of his many tasks. Receives analysis requestsProcess completed data analysesPossibly enter data directly into the GCP Workbench Responsible for running projectsPerform duties around the research process.Involved in projecy design and research. Receives information throughout the day and enters data entry data whenever the information is received. Creates daily, weekly and monthly reports.Supervises the process and his team.Tracks research and entire projects. Participates in the research process in case of heavy volume or lack of personnel.
Computer Skills Could vary, from student to highly trained professional. Intermediate to high, uses a computer at home, familiar with desktop and web applications. Intermediate, uses a computer at home, familiar with desktop and web applications. Proficient on the primary research process but is not aware of most efficiency features. Limited time for exploration of new features or functionalities. Intermediate to high, uses a computer at home, familiar with desktop and web applications. Proficient with common features and processes but may not be aware of efficiency features and functionalities not typically used or presented. Intermediate to high, uses a computer at home, familiar with desktop and web applications. Skilled with common features and processesConstantly looking for efficiency features and shortcuts Intermediate to high, uses a computer at home, familiar with desktop and web applications. Proficient with common features and processes but may not be aware of efficiency features and functionalities not typically used or presented.
Workbench Skills Minimal to none. Intermediate Low to High High, knows extremely well his part of the research process but not necessarily an expert in the whole. Expert, knows the whole process very well. Expert user, knows the entire research process very well.
Likes A quick, easy and transparent research process, the ability to track his projects A fast and easy to follow research process, the ability to track his data entry. A system that helps him to be more efficient.Spend less time performing repetitive, basic processes. A more intuitive Help system. Simple, easy to use systems to handle basic research functions.Clearly defined processes. Interfaces that guide him through processes. A flexible system capable of multiple, non linear approaches to the entire process.Simple ways to import data into the system, oftenScan and Print Structured systems.Step by step processes and interfaces that reflect them. Clear and easy to access control panels.
Goals Get the top line reports quickly and efficiently Get the top line reports quickly and efficiently Keep Up with the schedule. Spend less time doing data entry and do it more effectively. Reduce error rates. Not having to focus too much in the data entry process Keep Up with the busy schedule. Reduce error rates in analysis and data entry. Facilitate the research process, work collaboratively, dispatch requests, execute quickly and efficiently. Make sure that the research process has minimum delays.Minimize losses.Increase quality.Reduce error rates.Improve overall performance of his team.  
Cultural Nuances Remote: Internet skills are not as wide-spread          
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